GDPR Fines

A public record of GDPR enforcement across Europe — compiled by INPLP members

Food Delivery Service Company

Country
Germany
Fine
195,407 EUR
Date
2019-09-19
Sector
Business Sector
Articles
Art. 15 GDPRArt. 17 GDPRArt. 21 GDPR

Failure to comply with the rights of the data subjects

According to the investigations of the Berlin Data Protection Authority, a company had not erased accounts of former customers in ten cases, although these data subjects had not been active on the company's delivery service platform for years - in one case for about 10 years. In addition, eight former customers had complained about unsolicited advertising e-mails from the company. One data subject, who had expressly objected to the use of his data for advertising purposes, nevertheless received further 15 advertising e-mails from the company. In further five cases, the company did not provide the data subjects with the necessary information or only after the intervention of the Berlin Data Protection Authority. Authority: Data Protection Authority of Berlin