PUBLIC POWER COMPANY S.A. HELLAS (DEI)

An ex-customer of DEI exercised her right to access pursuant to GDPR Article 15 asking for all electronic and physical correspondence she had with DEI since 2015. DEI did not answer and claimed before the authority that there was no correspondence to share. The Hellenic DPA decided that DEI should have replied without undue delay to the query regadless of whether the response was negative and fined DEI.