VODAFONE ESPANA, S.A.U.

Although the complainant (a former Vodafone customer) had requested Vodafone to erase his data in 2015 and this request was approved by the company, he continued to receive more than 200 SMS from the company from 2018 onwards. Vodafone stated that this happened because the complainant's mobile phone number was mistakenly used for testing purposes and inadvertently appeared in various customer files of customers other than the complainant. As the company agreed to both the payment and the admission of responsibility, the fine was reduced to EUR 27 thousand in accordance with Spanish administrative law. Authority: Spanish Data Protection Authority (aepd)